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Privacy Policy

Privacy Policy

1. Introduction

DW Aviation, LLC (website url address: https://dwaviation.us) appreciates your business and trust. We are an Arizona, USA based company, providing flight training and aviation services. By accessing this website you are agreeing to and providing your consent for both this Privacy Policy and our Student Expectations and Codes of Conduct.

2. Data Collected

Data Storage Location

We are an Arizona based company and operate web servers hosted in various locations around the United States. Some hosting servers may be third-party (like Google, Alphabet, Inc., Amazon, GoDaddy, PayPal, WordPress, or similar.  Our hosting provider GoDaddy adheres to its own Privacy Policy, ensuring that your data transmitted through this website is done so and stored securely.

Form Data

If you submit a form on our website, the information which you provide may be transmitted to an authorized user or third-party, stored on this website, or stored on a third-party server.  Any and all data relating to flight training may be subjected to Federal Aviation Regulations, past, current at the time of submission, and future revisions, pertaining to record keeping for flight training.  User submitted data will, as standard policy and per FAA guidelines, be kept for a minimum of 3 (three) years into perpetuity.  Website administrators may also see and edit this information.

Purchase Data

DW Aviation , LLC may use third-party processing or banking services for purchases, payments, and other financial transactions.  Your data may be transmitted, used, and stored in accordance with each third-party’s individual privacy policy.

To receive product or service support, you may have to provide your identifying information to a DW Aviation, LLC representative. This information may be stored together with support documentation and your user data in physical or digital form. This is required for us to provide you with information specific to your flight training, technical support, and other customer services.

Comments

When you leave comments on the website we collect the data shown in the comments form, including the IP address and browser user agent string to help spam detection.  

Contact Form

Information submitted through the contact form on our site is sent to a DW Aviation, LLC email, hosted by GoDaddy and Google.  Both Google and GoDaddy adhere to each’s privacy policy which can be found here for Google, and here for GoDaddy.

These submissions are only kept for customer service purposes and will never be used for third-party marketing purposes or shared with third parties.  If you opt-in to the DW Aviation, LLC mailing list or newsletter, you may receive occasional emails with updates and important information.

Google Analytics

We use Google Analytics on our site for anonymous reporting of site usage. No personalized data is stored. If you would like to opt-out of Google Analytics monitoring your behavior on our website please use this link: Google Analytics Opt-out.

Cases for Using your Personal Data

We reserve the right to use your personal information in the following cases:

  • Verification/identification of the user during website usage;
  • Providing Technical Assistance;
  • Sending updates to our users with important information to inform about news/changes;
  • Regulatory or investigative compliance.  This may include any government agency including the Federal Aviation Administration, NTSB, or other. 
  • Customizing this website and associated marketing, design, and functional elements to make your experience more personal and engaging;
  • Guarantee continued operation and overall performance and functionality of website, online forms, and digital content.

3. Embedded Content

Pages on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites should behave in the same way as if you visited the main third-party website and will be subjected to the third-party’s privacy and data collection policies.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interactions with the embedded content if you have an account with that third-party and are logged in to that website. Below you can find a list of the services we use:

Facebook

The Facebook page and sharing plugin may be used to display a Facebook timeline on this website. Facebook has its own cookie and privacy policies. See the Facebook privacy policy here: Facebook Privacy Policy .

Twitter

The Twitter API may be used to display a Twitter timeline on this website. See the Twitter privacy policy here: Twitter Privacy Policy .

YouTube

This website may use YouTube videos embedded on some pages or in posts. Google and YouTube each have their own cookie, data collection, and privacy policies.  See the YouTube privacy policy here: YouTube Privacy Policy

4. Cookies

This site uses cookies.  “Cookies” are small text files which are placed onto your machine (phone, computer, tablet, etc.) to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymous tracking data to third party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. For questions on how to do this, consult the help section of your browser.

Necessary Cookies (all site visitors)

  • cfduid: Is used for our CDN CloudFlare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. See more information on privacy here: CloudFlare Privacy Policy.
  • PHPSESSID: To identify your unique session on the website.
  • Others may be deemed necessary which do not appear on this list.

Necessary Cookies to ensure proper website behavior and user experience

  • wp-auth: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
  • wordpress_logged_in_{hash}: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
  • wordpress_test_cookie Used by WordPress to ensure cookies are working correctly.
  • wp-settings-[UID]: WordPress sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
  • wp-settings-[UID]:WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.

5. Who Has Access To Your Data

If you are not a registered client or user for this website, there is no personal information DW Aviation, LLC can retain or view regarding you unless you submit it through a contact form or otherwise.

If you are a client or user with a registered account, your personal information may be accessed by:

  • System administrators

6. Third Party Access to Your Data

We don’t share your data with third-parties in a way as to reveal any of your personal information like email, name, etc. The only exceptions are for partners, government or law enforcement agencies, or third-party service providers for things like plugin usage and support.

8. Security Measures

This website uses GoDaddy and WordPress security measures, as well as some third-party applications for certain security protocols.  These are intended to encrypt user communications and usage with servers so that personally identifiable information is not captured/hijacked by third parties without authorization.  In case of a known data breach, system administrators will immediately take all needed steps to ensure system integrity, will attempt to contact affected users, and will attempt to reset passwords if needed.

9. Your Data Rights

General Rights

If you have a registered user account on this website or have left comments, you may request an the personal data we retain, including any additional data you have provided to us.  You may also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes.   DW Aviation, LLC is not responsible for data which is not retained, which may be inaccessible, or for reporting types and information contained within when automatically generated. 

10. Third Party Websites

DW Aviation, LLC may post links to third party websites on this website. These third party websites and links are not screened for privacy or security compliance by DW Aviation, LLC.  By using this website, you release DW Aviation, LLC from any and all liability for the conduct of these third party websites.  All social media sharing links, either displayed as text links or social media icons, do not connect you to any of the associated third parties unless you explicitly click on them.

Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, does not create rights enforceable by third parties or require disclosure of any personal information relating to users, members, or customers of DW Aviation, LLC. DW Aviation, LLC is not responsible for the information collected or used by any advertiser or third party website. Please review the privacy policy and terms of service for each website you visit through third party links.

11. Release of Your Data for Legal Purposes

At times it may become necessary or desirable to DW Aviation, LLC, for legal or other purposes, to release your information in response to a request from a government agency, law enforcement, private litigant, or other. You agree that DW Aviation, LLC may disclose your information to a third party where it believes, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that DW Aviation, LLC receives a subpoena or other request affecting your privacy, DW Aviation, LLC may elect to notify you to give you an opportunity to respond to the subpoena, but is not obligated to do so. DW Aviation, LLC may also proactively report you, and release your information to, third parties where DW Aviation, LLC believes that it is prudent to do so for legal reasons, such as the belief of DW Aviation, LLC that you have engaged in fraudulent, dangerous, illicit, illegal, or other ill-advised activities. You release DW Aviation, LLC from any damages that may arise from or relate to the release of your information as mentioned above, or to a request from law enforcement agencies or private litigants.

Any transmission of personal data for legal purposes will only be done in compliance with laws of the United States of America.

DW Aviation, LLC Privacy Policy v 1.1 (Valid 2018 to present, last updated 1/15/2021)